I received a charge on my bank account from unknown for 88.99 and contacted my bank to dispute.The bank contacted Beautiful Radiance and they sent a tracking and an agreement that I never seen the bank will not refund my money because when contacting Beautiful Radiance (888-908-9404) they claim I received a trail of Velesan eye cream that I never received.
I tried to talk to the company to settle the dispute. The customer service dept informed me that if my bank lost the dispute then they wouldn’t do anything and hung up the phone. I talked to two different people and both were rude and pretty much just didn’t care.
They stole 88.99 dollars for something I never received.I work for my money and am a honest American How can companies get by with stealing from people and not be held accountable?
Reason of review: Problem with delivery.
Monetary Loss: $89.
Preferred solution: Full refund.
I didn't like: Customer service.